SoftServe
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User
Dispatch Manager
Logistics
AI Model
Azure OpenAI GPT-4o
Outcomes
−18%
Fuel cost
−22%
Delivery time
99.7%
On-time delivery
<5min
Re-dispatch speed
What AI Does
  • Order Aggregator: Collects all active delivery orders with time windows
  • Traffic & Conditions Feed: Ingests live traffic
  • Route Solver: Runs capacitated vehicle routing problem solver across entire fleet to produce optimal load plans and sequenced delivery routes
  • Disruption Handler: Monitors active routes for deviations and re-solves affected routes within minutes when incidents are detected
Built With
Microsoft Azure AI
Azure OpenAI GPT-4oAzure MapsMicrosoft 365 Agents SDKSAP TMPower AutomateAzure IoT Hub
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